Frequently Asked Questions

Depending on what clinic you are attending, you will need to bring appropriate equipment such as hockey stick, tennis racquet, as well as any relevant safety gear such as mouth guard, shin pads, etc. No safety gear = no participation. We also ask that you bring a bottle of water and recommend you bring sunscreen and a hat, or appropriate wet weather gear. You may need to bring a light snack for morning tea if you are attending a Holiday Hockey Clinic or Holiday Multi Sports Clinic that runs from 9am – 12pm.

You will find a specific list of things you need under each clinic in our website and on our flyers.

We ensure that there is always drinking water available at each venue, however we do not supply food. Children should bring their own light snacks for morning tea where indicated (Holiday Hockey Clinic or Holiday Multi Sports Clinic that runs from 9am – 12pm). We do this to reduce the risk of providing unsuitable food to children who may have allergies.

We are on-site 15 minutes before and after every lesson. If you are going to be late to pick up your child from a clinic, we must know as soon as possible to make arrangements. This can incur an additional cost as we will need to retain staff over that time.

We offer a 10% discount from the total price for siblings registered in the same program for: Holiday Hockey Clinics, Holiday Multi Sports Clinics, and Term Programs. Discounts are all specified under each clinic in our website and on our flyers.

Before registering for a clinic, we require that a Parent or Guardian, or participant over 18 years, agree to the terms and conditions below. These are included on all registration forms (online and in flyers):

1) The full price of the course must be paid for prior to course commencement to ensure registration and place in the course;

2) A cancellation policy applies as follows: 21 days notice or more = full refund, 15 – 20 days notice = loss of 25% of course fee, 1-14 days notice = loss of 50% of course fee, 0 days notice = no refund. Woodhouse Sports Academy will use its discretion in addressing individual circumstances;

3) Woodhouse Sports Academy reserves the right to exclude or refuse entry to the clinic if we believe that any person is causing damage to the facilities, or is disruptive to the other attendees. No refund will be given under these circumstances;

4) Woodhouse Sports Academy reserves the right to cancel a course if there are insufficient numbers;

5) Woodhouse Sports Academy reserves the right to change the coaching staff without notice;

6) Registrants agree that there is the possibility of injury whilst participating in sport and therefore consent to first aid being carried out in the event of an injury;

7) Woodhouse Sports Academy accepts no responsibility for loss or damage whether to person or property in connection with programs.

8) Woodhouse Sports Academy may take photos during clinics for use on the website (www.woodhousesports.com.au), in marketing material, and for media opportunities. For more details regarding use of photography, see below.

During our clinics, Woodhouse Sports Academy may like to photograph the program in progress including the participants doing drills and skills, as well as meeting international hockey players.

Woodhouse Sports Academy requests your consent for photos taken during the program. The photos may be used by Woodhouse Sports Academy on the website, in marketing material, and for media opportunities.

If you have any questions please contact Tristram Woodhouse on 0411 849 429.

Granting of consent and conditions:

-No individuals featured in the photos will be referred to by name.
-Woodhouse Sports Academy agrees not to use any image in a manner that may be deemed adverse or defamatory.
-Woodhouse Sports Academy may copy or reproduce material (whether by photo, film or other electronic or printed media) for the purposes outlined above, without providing further acknowledgment.
-Parents/Guardians or Participants understand they will not be entitled to any remuneration of compensation now or in the future for use of this material.

Our cancellation policy is included within our terms and conditions and applies as follows:

21 days notice or more = full refund
15 – 20 days notice = loss of 25% of course fee
1-14 days notice = loss of 50% of course fee
0 days notice = no refund

Woodhouse Sports Academy will use its discretion in addressing individual circumstances.

Woodhouse Sports Academy will use its discretion in addressing individual circumstances and if you/your child are unable to attend a session you should advise us as soon as possible. However as a guide based on the structure of our programs we cannot provide refunds for missing a single session of a multi-day clinic, but we can make other arrangements in the case of private lessons.